Betelgeuse Trade

1. Introduction

At Betelgeuse Trade, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform and services. By using Betelgeuse Trade, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We collect various types of information to provide our services and enhance your user experience. The information we collect may include:

2.1. Personal Information

Name
Email address
Phone number
Date of birth
Identification documents (e.g., passport, driver’s license)
KYC (Know Your Customer) data for verification purposes

2.2. Account and Transaction Information

User account details
Transaction history
Wallet addresses
Trade activity logs
Payment details (e.g., credit/debit card information, bank account details)

2.3. Technical Data

IP address
Browser type and version
Device information
Location data (if enabled on your device)
Usage data (how you interact with the platform)

2.4. Cookies and Tracking Technologies

We use cookies and similar technologies to track your interactions with our platform and improve your experience. Cookies help us remember your preferences, enhance site navigation, and gather data about how you use our website and services.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. To Provide and Improve Our Services

To process your registration, verify your identity, and provide access to your account
To facilitate cryptocurrency trading, deposits, withdrawals, and other transactions
To personalize your experience and provide tailored content and recommendations
To improve the functionality, performance, and security of the platform

3.2. To Communicate with You

To send transaction confirmations, account updates, and service-related notifications
To respond to your inquiries, requests, and customer support needs
To send marketing communications, newsletters, and promotional offers (you can opt-out at any time)

3.3. To Ensure Compliance and Security

To comply with legal and regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) laws
To detect and prevent fraud, security breaches, and unauthorized access to your account

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and two-factor authentication. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1. Access and Correction

You can access and update your personal information through your account settings or by contacting us directly.

7.2. Data Deletion

You can request the deletion of your account and personal information, subject to certain legal and contractual obligations.

7.3. Opt-Out of Marketing Communications

You can opt-out of receiving marketing emails and notifications by following the unsubscribe link provided in each email or by updating your communication preferences in your account settings.

7.4. Data Portability

You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

8. Third-Party Websites

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. By using the platform, you consent to the transfer of your data to countries where data protection laws may be different from those in your country.

10. Children’s Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete that information as soon as possible.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on the platform and update the “Last Revised” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.